Your Personal Information Has Been Involved in a Data Breach.
Here’s What You Can Do.
**Video message from Beacon CEO & Co-Owner, Jon Maxson
You should have received direct communication from Deleware Life or Clear Spring Life and Annuity Company regarding your personal information potentially being involved in a ransomware data breach.
Please read the communication you have received thoroughly, as it contains next steps to secure your personal information.
DO NOT DISCARD your letter. You will need the enrollment code on the top right hand corner of the first page.
Enroll in Free Identity Protection Services
To enroll, choose one of the three below methods utilizing the Enrollment Code information found on the first page of the letter you received in the mail notifying you of the data breach:
– Scan the QR code
– Call 1-888-331-6462
– Visit https://app.idx.us/account-creation/protect and use the Enrollment Code
IDX representatives are available M-F from 9 am – 9 pm Eastern Time. **Please Note the Deadline to enroll is October 28, 2023. **
What Happened
On February 9, 2023, Delaware Life Clear Spring Life and Annuity were alerted to the existence of sophisticated ransomware on their information technology infrastructure. They immediately took steps to isolate and secure their systems. They have validated their systems as clean and alerted the incident to the appropriate regulatory authorities and the Federal Bureau of Investigation.
As part of the investigation, they determined that an unauthorized malicious actor accessed and acquired certain files from their systems. They have analyzed the impacted files and completed the complex process of locating personal information in the acquired files and matching that information to the individuals. This was completed on July 10, 2023. At that time, they began notifying the individuals whose personal information they believe to have been infected, including you.
What Information was Involved
The type of personal information at risk differs from individual to individual but may have included the following information relating to you: name, address, date of birth, and Social Security number.
What Is Being Done
Along with forensics experts, their teams scanned their systems for and remediated any indicators of compromise. Out of an abundance of caution, they have deployed additional advanced endpoint detection and monitoring tools on their newly restored systems for an added layer of security and visibility across their network. They have also stated they will continue to make infrastructure enhancements to strengthen and harden the security posture of their network and systems.
In Addition, they are offering you identity theft protection services through IDX, A ZeroFox Company, the data breach and recovery expert. The IDX identity protection package includes: Experian, Equifax, and TransUnion credit monitoring, CyberScan™️ dark web monitoring, identity theft insurance (for up to $1,000,000) with no deductible), and fully managed identity restoration services. These services are offered free of charge for 24 months.
What You Can Do
Enroll and contact IDX with any questions. To enroll in the free identity protection services, choose one of the three below methods utilizing the Enrollment Code information found on the first page of the letter you received in the mail notifying you of the data breach:
- Scan the QR code
- Call 1-888-331-6462
- Visit https://app.idx.us/account-creation/protect and use the Enrollment Code
IDX representatives are available M-F from 9 am – 9 pm Eastern Time. **Please Note the Deadline to enroll is October 28, 2023. **
Once enrolled, IDX will help you resolve issues if you determine your identity is compromised. Please read your notification letter for more detailed instructions including “Additional Steps You Can Take.”